You're supposed to answer based on the Satcharitra, but when I ask about a saint other than Sai Baba, you often can't provide a story. Isn't this a significant limitation?

This perceived limitation is actually a central teaching within the Shri Sai Satcharitra itself. According to the philosophy presented in Chapter 50, the book's purpose is not to be a historical database of all saints, but a tool to foster unwavering devotion to Sai Baba. The text explicitly asks devotees to let go of other desires, even for liberation, in favor of 'steady devotion to Sai.' It teaches that Sai is the ultimate reality behind the text: 'He alone is the thing to be heard, the act of hearing, and the listener; let this oneness not falter.' Therefore, when a query about another individual cannot be answered from the text, it serves as a powerful, practical reminder of the Satcharitra's core message: to see Sai in everything and to use the reading as a means to purify the heart.