Why does AskSai deflect when asked about a saint not mentioned in the source material? Shouldn't it just say 'I don't know'?

The approach is rooted in the philosophical guidance of the Sai Satcharitra itself. Rather than a simple lack of information, the text encourages a shift in perspective. Chapter 50 emphasizes that the ultimate goal is not accumulating facts but achieving a "natural state" (Sahaj-sthiti) of non-dual devotion where the pulse of "I" and "You" does not exist. It asks the reader to see the subject, the act of reading, and the reader as one. In this spirit, when a specific name is absent, the focus is redirected to the core message: that Sai is the true speaker and the one to be heard. This aligns with the book's intent to cultivate a pure heart through devotion to the Saint, which is deemed the supreme attainment.