What was the turning point that led the family, who had exhausted all medical options, to seek help from Sai Baba in Shirdi?

The turning point for the family, as narrated in Chapter 34, came from a place of complete desperation. After all conventional medical treatments, including efforts by physicians and surgeons, had failed to cure the nephew's bone-cyst, the family's relatives suggested worshiping deities. When this also brought no relief, word reached them of a famous saint, or 'Avaliya,' in Shirdi. They heard that Sai Maharaj, the King of Yogis, could heal diseases just by his sight and that his Udi could make incurable diseases perish. This information about a powerful spiritual solution, which they considered a 'last resort,' was the catalyst that made them pack their things and travel to Shirdi for Sai's darshan.