What was the psychological journey of Kaka Mahajani's friend, from his initial skepticism to his experience in Shirdi?

The friend's psychological journey, described in Chapter 35, is one of profound transformation. He began as a skeptic, averse to idol worship and approaching the visit with 'clinical curiosity.' His mindset was rigid, evidenced by his two conditions: not to bow and not to give Dakshina. However, his intellectual framework was shattered when he heard Sai Baba speak in the exact voice of his deceased father. The text notes he was 'astonished' and 'melted inside,' leading him to spontaneously bow. His journey continued as he later felt 'restless in his mind' when Baba asked Kaka for Dakshina but not him. This shows a complete shift from wanting nothing to do with offerings to desiring the grace of being asked for one.