What was the family's motivation for seeking Sai Baba's help for their son's bone-cyst?

As explained in Chapter 34, the family's decision to visit Sai Baba was born out of complete desperation. They had exhausted every possible medical remedy for their son's painful bone-cyst, including native and foreign treatments and even surgery, all to no avail. When remedies reached their limit, relatives suggested turning to deities, but that also brought no relief. It was only then that they heard of the famous Avaliya (saint) in Shirdi, Sai Maharaj, who could heal diseases. They decided to try visiting him as a "last resort," hoping this final attempt might avert the calamity and save their son.