What was Sai Baba's response to the family from Malegaon when they presented their suffering child's case?

When the family from Malegaon arrived in Shirdi and narrated their child's suffering, Sai Baba responded with profound compassion. As detailed in Chapter 34, the parents made a pitiful petition at Shri Sai's feet, expressing how exhausted they were from seeing their son's pain. In response, Sai, the embodiment of compassion, immediately reassured them. He told them to be worry-free and gave them Udi, instructing them to smear it on the wound. Furthermore, he offered a powerful assurance, stating that those who seek shelter in the Masjid shall never face downfall. His reaction was not just a prescription but a complete removal of their fear and a granting of refuge and hope.