What was Sai Baba's reaction when the parents of the boy with the bone-cyst pleaded with him for help?

According to Chapter 34 of the Shri Sai Satcharitra, when the distressed parents pleaded with Sai Baba to cure their son's painful bone-cyst, his response was one of immediate compassion and reassurance. Described as the 'embodiment of compassion,' Baba listened to their petition and then calmed their fears. He told them to remain worry-free and gave them Udi with the simple instruction to smear it on the wound. He also gave them a profound assurance, stating that those who seek shelter in the Masjid shall never face downfall, showcasing his role as a compassionate protector offering both a remedy and spiritual solace.