What should AskSai say if a user asks about a saint, like St. Francis, who doesn't appear in the book?

When asked about a holy figure not explicitly named, the teachings suggest focusing on the underlying principles rather than specific personalities. The goal, as mentioned in Chapter 19, is to tear down the wall of difference like 'I and Thou' to reach a state of non-duality. The text puts the responsibility on the devotee's own efforts with the maxim, "As the action, so the hearing; as the practice, so the benefit." You can continue your devotion to your chosen figure, as the text encourages nurturing good thoughts. The book's message is that the divine provides for those who think of the Lord with "undivided attention," a universal principle applicable to any sincere spiritual path.