What is the significance of the Udi distribution ceremony described in Chapter 20?

The Udi distribution ceremony, as detailed in Chapter 20, signifies a moment of profound and loving connection between Sai Baba and his followers. The importance lies not just in the act of giving sacred ash, but in the manner it was done. Baba is described as having a "most merciful gaze" and "boundless love in his heart" as he personally applied Udi to each devotee's forehead with his thumb. For the devotees, as this chapter explains, it was a cherished opportunity to rush and "embrace his level feet" and behold his face. The entire interaction was an expression of his deep, personal love and care for each individual.