What is the significance of 'listening' (Shravana) according to the teachings, and how does Sai Baba facilitate this for his devotees?

According to Chapter 39, 'listening' or Shravana is considered a paramount form of devotion. Through dedicated listening, a devotee can easily develop attachment to the Guru's feet, which leads to a pure and clean intellect, marking the beginning of true spiritual progress. The text emphasizes that crossing the difficult ocean of worldly existence requires a purified heart, and singing and listening to the praises of the Lord is the root of this purity. Sai Baba himself acts as the 'captain' of the ferry, with firm attention from the devotee being the vessel. Faith and respect while listening to his stories are what will guide a devotee to the 'other shore' without delay.