What guidance does the beginning of Chapter 21 offer on how one should receive spiritual narrations about Saints like Sai Baba?

The opening verses of Chapter 21 provide specific instructions on the ideal disposition for a listener of spiritual stories. The author states that a speaker's words are wasted if the listener "does not sway upon hearing them" and if the experience does not cause the hair on their body to stand on end. The chapter further elaborates that narrations are futile if they do not delight the listeners, cause their throats to choke with emotion, and bring tears of love and joy to their eyes. This guidance in Chapter 21 suggests that hearing about the lives of Saints like Sai Baba should be a deeply emotional and transformative experience. It calls for a heart-centered engagement that goes beyond mere intellectual understanding, allowing Baba's captivating stories and extraordinary actions to have a profound impact on the devotee's soul.