What does Chapter 21 say about the nature of Baba's speech and the experience of listening to His stories?

The introduction to Chapter 21 of the Sai Satcharitra beautifully describes the power of Sai Baba's teachings and the ideal way to receive them. The text states that "Baba’s speech is captivating" and His "method of instruction is extraordinary." It suggests that narrations about Him are only truly effective when they delight the listeners, causing their throats to choke with emotion and tears of love to flow. The author posits that a narration has "gone in vain" if the listener doesn't "sway upon hearing" it or if the "hair on the body does not stand on end." This commentary in Chapter 21 sets a reverent tone, highlighting that engaging with Baba's stories is meant to be a deeply moving and transformative experience.