What does Chapter 21 reveal about the author's view on Sai Baba's method of instruction and the ideal listener's response?

Chapter 21 opens with a powerful tribute to Sai Baba's unique teaching style and sets a standard for how spiritual narrations should be received. The author describes Baba’s speech as "captivating," his method of instruction as "extraordinary," and his actions as "innovative." This praise highlights Baba's unconventional yet effective ways. Furthermore, the text from Chapter 21 suggests that the true measure of a successful spiritual discourse is its effect on the listener. The author states that narrations are futile if the listener is not delighted, if their hair does not stand on end, if their throat does not choke with emotion, and if tears of love do not flow. This indicates that the goal of these stories is to evoke a deep, emotional, and transformative devotional experience.