What does Chapter 20 reveal about Sai Baba's true nature and how devotees can connect with him?

Chapter 20 explains that Sai Baba is "originally formless" but took on a physical form for the sake of his devotees, playing the role like an actor. This chapter emphasizes that his mere sight relieves the fatigue of worldly life and his presence can end the cycle of rebirths. For those who can no longer see him physically, the text offers a powerful method of connection. It states that even though the past events at Shirdi cannot be seen now, they can become visible through the "power of firm meditation." By meditating on his form from toe to face, devotees can continue their connection with him and experience his divine presence.