What does Chapter 16 reveal about Sai Baba's teaching methods and his perspective on outward rituals?

Chapter 16 sheds light on Sai Baba's nuanced approach to teaching and rituals. It explains that he imparts knowledge by sometimes donning a "cloak of ignorance," a method that allows him to connect with and instruct the ignorant without transgressing boundaries, implying a practical and empathetic style. Regarding rituals, the chapter states that while he is an "ocean of Truth, Consciousness, and Bliss" and has little need for external formalities, he nevertheless enjoys them with deep satisfaction when they are performed with sincere faith, valuing the devotee's heartfelt devotion over the ritual itself.