What does Chapter 12 teach about the relationship between saints, their devotees, and those who might be considered spiritually ignorant?

Chapter 12 explains that saints are drawn by the love of their devotees and will spend their accumulated merits to help them, leaping over any obstacle for their sake. For those who are ignorant of the spiritual path and are engrossed in worldly desires for family and wealth, the chapter states that saints and God show great affection and pity. It is mentioned that a saint might even devote his entire life to these ignorant souls. The text emphasizes that with such guidance, firm faith will eventually manifest, which is considered far more valuable than the "stiffness of dry knowledge," which is deemed fruitless.