What are the author's opening reflections in Chapter 21 on the nature of storytelling and Sai Baba's teachings?

At the beginning of Chapter 21, the author reflects on what makes a spiritual narration effective. He posits that a speaker's words are in vain if the listener is not emotionally moved, to the point where their hair stands on end, their throat chokes up, and tears of joy flow. This sets the stage for the stories that follow. He then praises Sai Baba directly, stating, "Baba’s speech is captivating, His method of instruction is extraordinary; His actions at every step are innovative." This introduction in Chapter 21 emphasizes that the stories of Baba are not mere tales but are meant to produce a profound, transformative experience in the devotee.