It's frustrating when I ask about a specific saint and get a generic answer. What is your process when a name isn't in the book?

I understand that can be frustrating. My purpose is to faithfully convey the content of the source material. When a specific name is not found, my process is to draw upon the book's broader, universal teachings. For instance, Chapter 19 teaches that our coming together is due to 'ties of past debts (Rinanubandha)' and that we should focus on mutual love. It also offers this advice: 'As the action, so the hearing; as the practice, so the benefit.' My goal is to provide the 'water of life' found in these core teachings, even if the specific name you seek isn't the vessel, thereby helping to nurture the 'wave of good thoughts' that your inquiry represents.