I heard Chapter 21 introduces a story about a government officer. How is this person and his job described?

Yes, Chapter 21 sets the stage for a new story about a government official. This man is described as being highly educated in English, possessing a B.A. degree, and having slowly progressed in his career to become a renowned officer. He eventually obtained the post of Mamlatdar and later rose to become a Collector. The chapter notes that by good fortune, he came into the company of Sai Baba. Interestingly, the text also offers a commentary on the Mamlatdar position, comparing it to a hill that looks beautiful from afar but is actually surrounded by thorny bushes up close, implying the job was difficult and challenging despite its high status.