How does Chapter 34 describe the emotional state and actions of the parents who came to Shirdi seeking a cure for their son?

Chapter 34 portrays the parents in a state of complete desperation and exhaustion. They were tormented by the sight of their son's suffering from the painful bone-cyst and had lost all hope in medical remedies. The text mentions they were 'greatly exhausted' and 'could not bear to see his suffering.' Their journey to Shirdi was an act of last resort, born from hearing about the 'famous Avaliya (saint).' Upon arriving, as detailed in Chapter 34, their desperation is evident. They approached Baba 'with a choked voice and folded hands,' pleading with 'pitiful faces.' They expressed their total surrender and faith, stating, 'Having heard of your greatness, we have come this far. We have come seeking refuge with total devotion,' which moved the compassionate Sai Baba to grant them his help and Udi.