How does Chapter 21 describe the nature of a powerful spiritual story and Sai Baba's teaching style?

Chapter 21 begins by outlining the characteristics of an impactful spiritual narration. It posits that a speaker's words are wasted if the listener does not emotionally react, to the point where the "hair on the body does not stand on end" and "tears of love and joy do not flow." The chapter suggests that a story is futile if it does not delight the listeners and choke their throats with emotion. Applying this standard to Sai Baba, the text describes His speech as "captivating" and His method of instruction as "extraordinary." Furthermore, as noted in Chapter 21, Baba's actions were "innovative at every step," highlighting the uniquely profound and engaging quality of His presence and teachings.