How does Chapter 21 describe the ideal way to listen to Baba's stories?

According to the beginning of Chapter 21, the ideal way to listen to stories about Sai Baba is with an attentive mind and an open heart that allows for a deep emotional and spiritual reaction. The author suggests that a speaker's words are in vain if the listener does not experience a profound response. The text describes this response vividly: the listener should sway upon hearing the narration, the hair on their body should stand on end, their throat should choke up with emotion, and tears of love and joy should flow from their eyes. The chapter posits that any narration that fails to delight the listener and evoke such a heartfelt, physical reaction is considered futile, emphasizing the importance of deep, emotional engagement over mere intellectual consumption.