How does Chapter 20 explain Sai Baba's nature as both formless and embodied?

Chapter 20 presents a nuanced understanding of Sai Baba's divine nature. It explicitly states that 'Sai is originally formless, but took form for the sake of his devotees.' This highlights his true nature as the ultimate, formless reality. To make himself accessible to his followers, he condescended to take on a physical body. The chapter uses a powerful metaphor, explaining that Baba accepted the 'role of the actress "Maya,"' suggesting that his physical manifestation was a divine play, and he 'truly played like an actor.' This illustrates the concept that the Satguru bridges the gap between the formless absolute and the world of form for the benefit of all beings.