How does Chapter 20 describe Sai Baba's dual nature and his interactions with devotees?

Chapter 20 portrays Sai Baba as a being who is originally formless but took on a physical form for the sake of his devotees, much like an actor playing the role of "Maya." He is described as a Siddhashram, an abode of the perfected, whose mere sight relieves the fatigue of worldly life. The chapter highlights his immense compassion, especially in the scene after the noon Aarti. With a merciful gaze and boundless love in his heart, he would distribute Udi, apply it to devotees' foreheads with his thumb, and then gently instruct them to go and eat. This depiction in Chapter 20 shows a Guru who is both transcendent and deeply, lovingly engaged with his followers' well-being.