How does Chapter 20 characterize Sai Baba's divine nature and his interaction with his followers?

In Chapter 20, Sai Baba's nature is described as being originally formless, but he took on a physical form for the benefit of his devotees, likening his role to an actor playing the part of "Maya." His presence is depicted as a 'Siddhashram' (abode of the perfected), where the mere sight of him relieves the fatigue of worldly life. The chapter emphasizes his merciful and loving interactions, especially during the Udi distribution, where his boundless love is evident. He is portrayed as the Satguru who provides a refuge for all, offering shelter and the end to the cycle of rebirths for those who surrender to him.