How does Chapter 12 contrast the treatment of the ignorant with the futility of 'dry knowledge'?

In Chapter 12 of the Shri Sai Satcharitra, a clear distinction is made between sincere ignorance and fruitless knowledge. The text describes some people as ignorant, not knowing the spiritual supreme goal and being lost in the desire for wife, son, and wealth. However, it notes that God and saints feel pity for these innocent ones, and a saint might even devote his life to them. This compassion can lead to the manifestation of firm faith. In contrast, the chapter points out that the 'stiffness of dry knowledge is fruitless.' This suggests that intellectual or theoretical spiritual knowledge without genuine faith and surrender is of no real value, and that firm faith is the key to spiritual progress.