How did the parents of the suffering child present their case to Sai Baba upon arriving in Shirdi?

Upon reaching Shirdi, as narrated in Chapter 34, the parents immediately took Sai Baba's darshan, bowed at his feet, and prostrated. They then explained their child's suffering. The text describes them pleading with choked voices, folded hands, and pitiful faces. They conveyed their deep distress, stating they could not bear to see their son's pain and felt completely exhausted and without options. They appealed to Sai Samarth, explaining they had come seeking refuge with total devotion after hearing of his greatness, and begged him to place his protective hand on their son and remove the ailment.