How did the parents of the sick child plead their case to Sai Baba when they arrived in Shirdi?

According to Chapter 34, the parents of the sick boy were completely desperate when they reached Shirdi. Upon taking Baba's darshan, they immediately prostrated at his feet. The text describes them pleading with choked voices, folded hands, and pitiful faces. They explained the immense suffering of their child and their own exhaustion and helplessness, stating they could see no way out. They made a heartfelt petition to Sai Samarth, asking him to place his protective hand on their son's head and remove the ailment. They affirmed their total devotion, explaining they had traveled a great distance after hearing of his greatness and were seeking refuge in him to save their son's life.