How did the family from Malegaon decide to visit Shirdi, and what was their plea to Sai Baba?

As detailed in Chapter 34, the family decided to visit Shirdi after all medical remedies for their son's bone-cyst had failed. Having reached the limit of conventional treatments, they heard about a famous Avaliya (saint) in Shirdi, Sai Maharaj, who could heal diseases. They decided to try this 'last resort,' hoping his Udi could avert the calamity. Upon reaching Shirdi and meeting Baba, they prostrated and, with choked voices and folded hands, made a pitiful plea. They described their exhaustion from seeing their son's suffering and begged Sai Samarth to place his protective hand on the boy and grant him a new life, having come to seek refuge with total devotion.