How did Sai Baba respond when the parents of the sick child pleaded with him for help?

Chapter 34 describes Sai Baba's reaction as one of pure compassion. When the parents arrived in Shirdi, they tearfully explained their son's suffering, expressing how exhausted and hopeless they felt. They bowed at his feet with pitiful faces and pleaded for his protective hand. Sai, referred to as the 'embodiment of compassion,' did not dismiss them. Instead, he immediately reassured them, telling them to become 'worry-free.' He then gave them Udi and instructed them to apply it to the boy's wound. He offered them a profound promise, stating that anyone who seeks shelter in the Masjid shall never face downfall, thus providing immense comfort and hope to the distraught parents.