How did Sai Baba respond when the parents of the boy with the bone-cyst pleaded for his help in Chapter 34?

In Chapter 34, when the distraught parents arrived in Shirdi, they prostrated at Sai Baba's feet and, with choked voices, narrated their son's terrible suffering. They expressed their complete exhaustion and pleaded for his protection. Sai Baba, described as the "embodiment of compassion," immediately reassured them. He told them to be free of worry and promised that anyone seeking shelter in the Masjid would never face downfall. His divine instruction was simple and direct: "Take this Udi and smear it on that wound." This response highlights his compassionate nature and his method of healing through faith, symbolized by the sacred ash.