How did Sai Baba respond to the plea of the parents from Malegaon when they arrived in Shirdi?

When the parents of the suffering child arrived in Shirdi, they immediately took Sai Baba's darshan and prostrated at his feet. Chapter 34 describes how they pleaded with pitiful faces and a choked voice, narrating their son's suffering and their own exhaustion. They begged Sai Samarth to place his protective hand on the child and remove the ailment. In response, Sai, who is described as the embodiment of compassion, reassured them completely. He told them to be free of worry and gave them a simple instruction: 'Take this Udi and smear it on that wound.' His words offered immediate comfort and a clear path forward.