How did Sai Baba react when the parents of the boy with the bone-cyst came to him for help?

Chapter 34 describes a very compassionate response from Sai Baba. When the parents arrived in Shirdi, they immediately took Baba's darshan, prostrated at his feet, and narrated their son's suffering. With choked voices and pitiful faces, they pleaded for his help, expressing their exhaustion from seeing their son's wretched state. In response, Sai Baba, who is called the 'embodiment of compassion,' reassured them completely. He told them to remain worry-free and promised that those who seek shelter in the Masjid would never face downfall. He then provided a tangible solution by giving them Udi and providing the simple instruction to 'smear it on that wound.'