How did Sai Baba react when the parents of the ailing child pleaded for his help in Shirdi?

When the parents arrived in Shirdi and prostrated at Sai Baba's feet, they narrated the child's suffering with choked voices and pleaded for help. In response, Sai, described in Chapter 34 as the embodiment of compassion, reassured them immediately. He told them to be free of worry and made a profound statement that those who seek shelter in the Masjid would never face downfall. He then gave them a direct and simple instruction: "Take this Udi and smear it on that wound." His response was not one of questioning or examination, but of immediate compassionate assurance and a practical, faith-based remedy.