From a devotee's perspective, what is the path to attaining the Guru's knowledge and how does the Guru facilitate this process?

The path to attaining the Guru's knowledge involves devotion and service. As stated in Chapter 18, knowledge of the Guru is attained by worshipping God with love and by serving and worshipping the Guru, with other methods being considered hollow. The Guru facilitates this process with great compassion, using a method compared to a mother holding her child's chin to affectionately administer medicine. The Guru's way is not secret; He provides instruction to each person according to their worthiness, showing them the true path without creating intellectual conflict. By associating with the Guru, listening to their stories, and bowing at their feet, a devotee's sins are washed away and their mind becomes steady.