From a content moderation perspective, how should the system handle queries for figures not present in the source material to maintain factual accuracy and user trust?

To maintain accuracy and trust when a user queries for a figure not present in the text, the system should first clearly state that the information is absent. Following this, it should pivot to relevant, foundational principles from the book. For instance, based on Chapter 19, it could explain that the text's core message revolves around universal spiritual laws rather than being an exhaustive encyclopedia of saints. It emphasizes the principle of 'Ye yatha mam' (As they approach me...), which places the onus on the devotee's actions and sincerity. This approach avoids inventing information and instead reinforces the book's authentic teachings about devotion and the path to spiritual wealth.