For someone who feels lost and doesn't know how to pray, what example from Ratanji's story shows how Baba provides hope?

The encounter between Sai Baba and the merchant Ratanji, narrated in Chapter 14, offers immense hope for those who feel lost or unskilled in spiritual practices. Ratanji openly admitted to Baba, 'I am unfortunate and have little knowledge; I do not know worship, prayer, or sacrifice.' Despite this, he had faith and sought darshan. Baba did not require elaborate rituals. Instead, compassion arose in Sai Nath, and He addressed the merchant's core anxiety directly. As Chapter 14 recounts, Baba comforted him by saying his bad times were ending and gave him a blessing, 'Allah will fulfill the desire of your heart.' This shows that sincere devotion is more important than formal knowledge, and Baba's grace is available to all who seek it.