Describe the plea made by the boy's parents to Sai Baba as detailed in Chapter 34.

Chapter 34 provides a poignant description of the parents' appeal to Sai Baba. Upon reaching Shirdi and having Baba's darshan, they prostrated at his feet and narrated their son's story. The text describes them pleading with a "choked voice and folded hands" and "pitiful faces." They confessed their despair, stating, "We cannot bear to see his suffering. We do not know what to do next; we see no way out for us." They implored Sai Samarth to "place your hand of protection on his head and remove this ailment," emphasizing that they had come seeking refuge with total devotion after hearing of his greatness. Their plea was a heartfelt surrender after all other efforts had failed.