Based on Shama's perspective, what was the divine purpose behind Sai Baba's interaction with Damu Anna's request?

From Shama's point of view, Sai Baba's interaction was a form of divine play designed to guide the devotee. In Chapter 25, after witnessing Baba preemptively know the letter's contents, Shama reflects, "O God, You sit still, but You stir up a commotion in the devotees' minds. Then when their hearts are in agony, You bring them near Your feet." Shama perceived that Baba intentionally created this internal conflict and disappointment in Damu Anna not to harm him, but to ultimately pull him closer to his feet, demonstrating that Baba's methods, though sometimes painful, were for the devotee's spiritual benefit.