Based on Chapter 20, how is Sai Baba's divine nature and his relationship with his devotees portrayed?

Chapter 20 offers profound insights into Sai Baba's nature. The text describes him as a "Siddhashram" (abode of the perfected) whose mere sight relieves the fatigue of worldly life. It explains that while Sai is "originally formless," he took on a physical form for the sake of his devotees, likening it to an actor playing a role. This chapter particularly emphasizes his immense love and mercy. This is demonstrated in the scene after the noon Aarti, where the text highlights the "boundless love in his heart" as he distributes Udi and lovingly applies it to his devotees' foreheads, showing a deep, personal connection.