According to the source material from Chapter 12, what is the relationship between saints, devotees, and the ignorant?

Chapter 12 explains that saints possess a deep love for their devotees, to the extent that they spend their accumulated merits and overcome any obstacle for the devotee's sake. The chapter contrasts this with the 'ignorant,' who are engrossed in worldly desires for family and wealth and do not know the supreme spiritual goal. However, it also notes that saints and God have pity for these individuals. A saint might even devote his life to them, understanding that firm faith can manifest even in the ignorant, and that this faith is more fruitful than the 'stiffness of dry knowledge.'