According to Chapter 23, what is the human soul's true nature, why does it suffer, and what is the prescribed remedy?

Chapter 23 of the Shri Sai Satcharitra explains that the soul's real nature is Existence-Consciousness-Bliss (Sacchidananda) and that it is beyond the three gunas or qualities. The text states that suffering arises because the soul, deluded by Maya, forgets its true self and identifies with the body. This leads to the prideful thought "I am the doer, I am the enjoyer," resulting in distress from a series of calamities. As a remedy, the chapter posits that loving devotion (Bhakti Yoga) at the feet of the Guru is the singular way to calm these troubles and escape this delusion.