A merchant named Ratanji felt he had little knowledge and was in a bad phase. What did Sai Baba do to alleviate his suffering?

The story of the merchant Ratanji in Chapter 14 provides a powerful example of how Sai Baba alleviates suffering. Ratanji approached Baba feeling 'unfortunate' and confessed his ignorance of proper worship. He placed his faith in Baba as the 'Knower of the Three Periods of Time' and asked for his worries to be removed. In response, Sai Baba showed immense compassion. He directly addressed Ratanji's state of mind, telling him not to worry because his 'bad phase has started to decline.' Furthermore, as described in Chapter 14, Baba solidified this promise by giving him Udi, placing a hand of blessing on his head, and assuring him that Allah would fulfill his heart's desire, demonstrating a holistic approach to healing a devotee's despair.